Digital products come with our 30-day Doers' Guarantee. Group programs, masterminds, and one-on-one coaching are non-refundable. Live events are non-refundable but transferable. Here are the terms for each type of product.
| Product type | Examples | Refund terms |
|---|---|---|
| Low-ticket digital products | Customer Magnet AI Prompts, script books, guides, $27 masterclasses (Your Social Map, Reels That Recruit, The 2026 Playbook, Command the Conversation), Next Rank Roadmap | 30-day Doers' Guarantee (below) |
| Challenges | 2+ Customer Challenge, VIP upgrade | 30-day Doers' Guarantee on paid upgrades (the challenge itself is free) |
| Live events and workshops | Stand Out on Social Media, Fort Wayne Social Intensive | Non-refundable. You can transfer your ticket to someone else up to 7 days before the event. |
| Masterminds and group programs | Insta-Rich Mastermind | No refunds. Payment plans are owed in full. |
| 1:1 or group coaching | Private coaching, strategy sessions | No refunds. You can reschedule a session with 24 hours' notice. |
| Order bumps and upsells | Add-ons bought at checkout | Same terms as the product they're added to. |
The 30-day Doers' Guarantee
We back the people who do the work. If you go through the product, use it, and don't see value, email us within 30 days of purchase and we'll refund you in full.
To qualify, show us you used it, for example:
- Posts you published using the prompts or training
- DMs or messages you sent using the scripts
Send these to memberships@coachfryer.com with the subject "Doers' Guarantee." We'll reply within 3 business days. Refunds go back to your original payment method, and your access ends once the refund is processed.
Payment plans
A payment plan is a way to pay the full program price over time. Stopping attendance or cancelling a card does not cancel the balance.
Charged in error or can't get access?
Email memberships@coachfryer.com. We'll fix duplicate or incorrect charges right away, whatever the product.
Chargebacks
Please contact us before filing a dispute with your bank. We usually solve problems faster. If you file a chargeback, we may pause your access while it's reviewed.
Contact
Fryer Enterprises, Inc., P.O. Box 329, Huntertown, IN 46748 · memberships@coachfryer.com